Soho
Big Office and Hotel Industry
Corporate, Organisation, Etc
Housing Societies Incom
 
 
Music on hold
CT Dialer
Door Phone / Video Door Phone
Call Billing Software
Voice Logger
 
Customer Support

At Creative, there is an unwritten law that governs the working of all departments like marketing, production and servicing and that is “ Customer is King”. We strongly believe that once started, our relationship with a customer should last a life time, with a firm commitment of providing him more than the value for his money. To fulfill this commitment the promoters have pledged never to compromise on the quality even in the face of intense competition in a very price – sensitive market. Moreover an efficient customer feedback system maintains a systematic record of product complaints to help the company in eradicating such problems and providing trouble free service to the customer.                                                                               
Our attitude towards customer service is best described by the old saying “The customer is King” with the motto – ZERO DEFECT. We want to be close to our clients and therefore aim at serving local markets via wholly owned subsidiaries and dedicated DEALERS. We take pride in our long – term business relations and a qualified customer service  that is second to none.

 
Dealer Support
Creative Telecom will provide free technical training as well as marketing training to our Channel Partners. Initial training will be of 3-4 Days minimum. This training is compulsory for every dealer of EPABX. Creative Telecom can also provide on the site services for major problems. But for small problems Channel Partners have to manage at their own. This will be subject to availability to manpower however a periodic service support will be given as per the company’s policy.
 
Technical Support
 
Creative Telecom Pvt Ltd., New Delhi
Address:  162, DSIDC Shed, Okhla Industrial Area,
Phase – I, New Delhi – 110020
Phone:- 011 – 26817414 / 15 (6 Lines), 26811492 / 96
Fax :     011 – 26811389

Email: support@creativetele.com
 
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